Commissions
How to Order
Ordering custom made furniture is an exciting process. We champion clear communication and easily defined stages. From initial enquiry, to the design and build stages, all the way through to delivery, we work with our clients to ensure they get what they want, within the agreed budget and timeframe.
Working with Goldfinch
Frequently Asked Questions
Before getting in touch with a question, please do have a scan below to see if it’s covered.
- Do you have a minimum order value?
- How can using London grown trees be sustainable?
- How do you split up payments?
- Do you use other material than just wood?
- Do you provide the worktops and white goods?
- What's your lead time?
- Do you have a minimum order value?
We don’t have a strict ‘minimum order’, but due to the design heavy, bespoke nature of our work, our freestanding pieces generally start at around £3000, wardrobes start at around £6000, and kitchens start at around £18,000.
- How can using London grown trees be sustainable?
Much of our furniture is made from London Grown trees ,either processed by ourselves or bought from our friends at Fallen and Felled. As trees reach the end of their lives, and/or have to be taken down, they can either be turned into furniture that stores carbon for generations to come, or chipped and used as firewood or to fire power stations. By using this timber rather than importing it (often from dubious supply chains) we are continuing each trees story and exposing the beauty within. We also use Grown in Britain certified timber which is timber tat comes from actively and sustainably managed woodlands where a regeneration and, or relpanting scheme is in place.
- How do you split up payments?
For freestanding furniture it is a 50% design and build deposit with the remaining 50% due one week before delivery.
For fitted furniture it is a 50% design and build deposit, a 40% payment one week before delivery and a 10% payment after fitting/or snagging.
For Kitchens it is a 30% initial payment, 30% on design sign-off, 30% one week before installation and 10% one week after fitting/snagging.
- Do you use other material than just wood?
As well as using ethically sourced timber we also create furniture using a mixture of other mediums. Our furniture often incorporates metal, resin (in small doses), stone, glass and a number of high quality sheet materials.
- Do you provide the worktops and white goods?
As part of the kitchen design process we help you choose which white goods, worktops and any other extras will work best. Due to our relationships with a number of suppliers we negotiate great prices which we pass on to our clients, often with them paying directly for these items. Our clients often express what good value the worktops are when purchased in this way.
- What's your lead time?
Our typical working lead time is 15 weeks, however every project is different and smaller, simpler jobs often pass through our workshop faster, and some complex or multi-piece projects require months in planning.